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Methods
The way we translate documents may seem easy enough, but we take many details into account to ensure fair pricing and maintain excellent service to our clients. Below you will find our translation procedure, through which every translation passes. Basically, your translation in 7 simple steps.
STEP 1
Send us your documents and requirements
You can send us your files by email, via our online quote form, or for larger projects by WeTransfer. Let us know of any specific requirements so we can start the project properly.
STEP 2
We thoroughly review your request
To fully understand your requirements and context, we review your documents and choose the best method to find the story behind the words. This tells us exactly what the translation needs and how we can convey it properly.
STEP 3
We select the appropriate polyglot
We have an extensive network of translators with which we work, all of which have specific disciplines. We carefully select the proper native speaker for your request based on your desired language pair and industry.
STEP 4
Specifically tailored offer
Based on the information you provided, we will send you an offer that outlines all your specific requirements.
STEP 5
Beginning the translation
Upon receiving your approval, we immediately start the translation process, meeting all your requirements.
STEP 6
Review and submission
After completion of the translation, it will be checked by a second native speaker, if desired, to ensure quality. As soon as the translation is ready, we send it to you electronically and/or by post.
STEP 7
Quality guarantee
Even after completion of the translation, we are available for any questions or feedback for 14 days, where we will apply any necessary changes or address your concerns.